Terms & Conditions
Terms and Conditions
Overview
This website is operated by Alva Immigration and Consulting Services INC. Throughout the site,
the terms “we”, “us” and “our” refer to Alva Immigration and Consulting Services INC. We offer
this website, including all information, tools and services available from this site to you, the
user, conditioned upon your acceptance of all terms, conditions, policies and notices stated
here.
By visiting our website and/or booking an initial consultation with us, you engage in our
“Service” and are in agreement with the following terms and conditions (“Terms of Service”,
“Terms”), including those additional terms and conditions and policies referenced herein
and/or available by hyperlink or paper prints.
Please read these Terms of Service carefully before accessing or using our website. By accessing
or using any part of the site, you agree to be bound by these Terms of Service. If you do not
agree to all the terms and conditions of this agreement, then you may not access the website or
use any services. If these Terms of Service are considered an offer, acceptance is expressly
limited to these Terms of Service.
Section 1 – General Conditions
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform
and adapt to technical requirements of connecting networks or devices. Credit card information
is always encrypted during transfers over networks.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in
your state, province or country of residence, or that you are the age of majority in your state or
province of residence and you have given us your consent to allow any of your minor
dependents to use this site. The headings used in this agreement are included for convenience
only and not limit or otherwise affect these terms. You may not use our products for any illegal
or unauthorized purpose nor may you, in the use of the service, violate any laws in your
jurisdiction (including but not limited to copyright laws). You must not transmit any worms or
viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your
services.
Section 2 - Limits of engagement
The services to be provided under this Terms and Agreement are limited to a single
consultation on the matter described above. The RCIC shall not provide further information or
advice to Client unless the Client and the RCIC have expressly agreed to a continuation with
respect to this and other matters and a separate written agreement concerning those other
matters has been entered into by Client and RCIC. Should a client require further advice or
representation from the RCIC following this initial consultation, Client must sign a separate
retainer agreement with RCIC.
Section 3 - Method of Consultation
RCIC shall provide consulting services to Clients by phone call, whatsapp, Skype, zoom meeting,
teams meeting or by email. The consultation shall last for such a period as is necessary for RCIC
to perform the services under this Agreement, but in any event, shall not be for longer than 1
hour.
Section 4 - Fees payable
The Client is obliged to pay the fee applicable to the product/service selected for which
consultation is sought. This fee is in Canadian Dollars (excluding applicable tax), and paid in
advance of the consultation into the RCIC’s designated account.
Section 5 - Modification to services and prices/fees
Prices for our products are subject to change without notice. We reserve the right at any time
to modify or discontinue the Service (or any part or content thereof) without notice at any
time. We shall not be liable to you or to any third-party for any modification, price change,
suspension or discontinuance of the Service.
Section 6 - Termination of Agreement
This Agreement is considered terminated upon completion of tasks identified or if material
changes occur to the Client’s application or eligibility, which make it impossible to proceed with
services for which representation is sought. Either the Client or the RCIC may discharge
representation or may withdraw representation respectively, and terminate this Agreement,
upon writing provided withdrawal by RCIC does not cause prejudice to the Client.
Section 7 - Refund policy
Initial Consultation Fee: Client is entitled to the refund of any fees that have not been earned
as a result of termination under this Agreement. For avoidance of doubt, fees shall be earned
by the RCIC immediately upon the commencement of provision of professional advice by phone
call, whatsapp, Skype, zoom meeting, teams meeting or by email. Fees that have been earned
under this Agreement are nonrefundable.
Professional Fees: The Client understand and acknowledges that the granting of a visa or status
and the time required for processing this application is at the sole discretion of the government
of Canada (or Government Authorities) and not the RCIC. Furthermore, the Client
acknowledges that fees are not refundable in the event of an application refusal.
If, however, the RCIC or professional staff do not complete the tasks identified due to
termination of agreement by either party, the client shall pay any outstanding fees or
disbursements to the RCIC or the RCIC will refund part or all of the professional fees collected.
The Client agrees that the professional fees paid are for services selected, and any refund is
strictly limited to the amount of professional fees paid. Unused and/or unearned fees will be
refunded in accordance with the ICCRC Regulations (Client Account Regulation, Client File
Management and the Retainer Agreement) and in the following manner: by cheque, by refund
to the client’s credit card or any other method of payment as agreed with the client.
Section 8 – Client Responsibility
Client must provide the RCIC with such information and documentation as are required to
perform the consultation. Client must be accurate and honest and must inform RCIC of all
information, even if negative or adverse, which might be relevant to the advice provided by
RCIC in this matter. Failure to fully disclose all relevant information to RCIC will impact the
advice given by RCIC and may void this Agreement.
Section 9 - Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or
current. The material on this site is provided for general information only and should not be
relied upon or used as the sole basis for making decisions without consulting other primary
sources of information. Any reliance on the material on this site is at your own risk as this site
may contain certain historical information. Historical information, necessarily, is not current
and is provided for your reference only. We reserve the right to modify the contents of this site
at any time, but we have no obligation to update any information on our site. You agree that it
is your responsibility to monitor changes to our site.
Section 10 - Advice current on date of consultation:
The advice provided by the RCIC to Client is based on the Canadian immigration law and policy
current on the date of the consultation. The RCIC is not responsible or accountable for any
change in government legislation or policy that may impact the processing of any subsequent
application by Client.
Section 11 - No guarantee on outcome:
RCIC shall perform any services undertaken on behalf of the Client to the standard of a
competent ICCRC member. RCIC does not guarantee the outcome of a Client’s application nor
the time required for processing an immigration application. Both are at the sole discretion of
the Canadian government and not the RCIC.
Section 12 - Third-Party Links
Certain contents available via our site may include materials from third-parties. Third-party
links on this site may direct you to third-party websites that are not affiliated with us. We are
not responsible for examining or evaluating the content or accuracy and we do not warrant and
will not have any liability or responsibility for any third-party materials or websites, or for any
other materials, products, or services of third-parties. We are not liable for any harm or
damages related to the purchase or use of goods, services, resources, content, or any other
transactions made in connection with any third-party websites. Please review carefully the
third-party's policies and practices and make sure you understand them before you engage in
any transaction. Complaints, claims, concerns, or questions regarding third party products
should be directed to the third-party.
Section 13 - Errors, Inaccuracies and Omissions
Occasionally there may be information on our website or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing,
promotions, offers, product shipping charges, transit times and availability. We reserve the
right to correct any errors, inaccuracies or omissions, and to change or update information or
cancel orders if any information in the Service or on any related website is inaccurate at any
time without prior notice (including after you have submitted your order). We undertake no
obligation to update, amend or clarify information in the Service or on any related website,
including without limitation, pricing information, except as required by law or the ICCRC
regulation. No specified update or refresh date applied in the Service or on any related website
should be taken to indicate that all information in the Service or on any related website has
been modified or updated.
Section 14 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service and agreement, you are
prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others
to perform or participate in any unlawful acts; (c) to violate any international, federal,
provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate
our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse,
insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual
orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or
misleading information; (g) to upload or transmit viruses or any other type of malicious code
that will or may be used in any way that will affect the functionality or operation of the Service
or of any related website, other websites, or the Internet; (h) to collect or track the personal
information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any
obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the
Service or any related website, other websites, or the Internet. We reserve the right to
terminate your use of the Service or any related website for violating any of the prohibited
uses.
Section 15 – Disclaimer of warranties, limitation of liability
We do not guarantee or warrant that your use of our service will be uninterrupted, timely or
secure. We do not guarantee that the results that may be obtained from the use of the service
will be accurate or reliable. You agree that from time to time we may remove the service for
indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. All
products and services delivered to you through the service are (except as expressly stated by
us) provided 'as is' and 'as available' for your use, without any representation, warranties or
conditions of any kind, either express or implied, including all implied warranties or conditions
of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and
non-infringement. In no case shall Alva Immigration and Consulting Services INC., our directors,
officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or
licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special,
or consequential damages of any kind, including, without limitation lost profits, lost revenue,
lost savings, loss of data, replacement costs, or any similar damages, whether based in contract,
tort (including negligence), strict liability or otherwise, arising from your use of any of the
service or any products procured using the service, or for any other claim related in any way to
your use of the service or any product, including, but not limited to, any errors or omissions in
any content, or any loss or damage of any kind incurred as a result of the use of the service or
any content (or product) posted, transmitted, or otherwise made available via the service, even
if advised of their possibility. In states or jurisdictions where the exclusion or the limitation of
liability for consequential or incidental damages, is not allowed, our liability shall be limited to
the maximum extent permitted the applicable law.
Section 16 - Indemnification
You agree to indemnify, defend and hold harmless, Alva Immigration and Consulting Services
INC., and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors,
licensors, service providers, subcontractors, suppliers, interns and employees, harmless from
any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or
arising out of your breach of these Terms of Service or the documents they incorporate by
reference, or your violation of any law or the rights of a third-party.
Section 17 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted
by applicable law, and the unenforceable portion shall be deemed to be severed from these
Terms of Service, such determination shall not affect the validity and enforceability of any other
remaining provisions.
Section 18 - Applicable law
These terms and conditions shall be governed by the laws in effect in the Province/Territory of
Alberta, and the laws of Canada.
Section 19 – Changes to terms and condition
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these
Terms of Agreement by posting updates and changes to our website. It is your responsibility to
check our website periodically for changes. Your continued use of or access to our website or
the Service following the posting of any changes to these Terms of Service constitutes
acceptance of those changes.
Section 20 - Contact Information
Questions about the Terms and conditions of this agreement should be sent to us at
info@alvaimmigration.com
I HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT